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Team Leading and Management - Case Studies
Mark O ‘Shea
Mark O ‘Shea is Head of Operations at the Ricoh Arena where he is involved in the day to day running of the Arena as well as managing teams for football/rugby, concerts, conferences and exhibitions. After a long career in the hotel Industry Mark proves that it is never too late to learn new skills as he has just completed his Level 4 NVQ Business Management course at Henley College.